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About
Social listening
26/02/2026
Sophie von Mensenkampff
Content Manager
On most social platforms, visibility is dictated by fleeting trends. A sound goes viral, a format peaks, and within days it is replaced by the next cycle. TikTok operates differently. Beneath the fast-moving surface sits a network of deeply rooted communities that drive sustained conversation, shape purchasing behaviour, and reward brands that understand how to participate authentically. For organisations using social listening, this community-led structure offers far more strategic value than chasing momentary virality.
While many TikTok trends are short-lived, community hashtags such as #BookTok, #CleanTok, and #FinTok demonstrate remarkable longevity. These are not reactive spikes in attention; they are ecosystems built around shared interests, repeat creators, and highly engaged audiences who return daily for content within that niche.
The above image of #BookTok mentions on TikTok demonstrates how over a 90 day period, this community has remained stable. For brands, this sustained interest is a strategic advantage. Rather than investing in one-off trend participation, organisations can identify communities aligned with their sector and embed themselves into ongoing conversations. Social listening enables teams to track volume, engagement patterns, and recurring creators within these hashtags, transforming what appears to be “just another trend” into a reliable channel for long-term visibility.
The beauty community is one of the most structurally significant spaces on TikTok. It combines product discovery, peer education, reviews, and creator-led tutorials into a continuous feedback loop that directly influences purchasing decisions. Because of this density, the space is also highly competitive. 
Established brands, challenger labels, and independent creators coexist, making it an ideal environment for competitive intelligence. By monitoring conversation share, product mentions, and engagement velocity, brands can benchmark launches, identify whitespace opportunities, and observe how audiences respond to competitor activity in real time. In this environment, social listening becomes less about campaign measurement and more about competitive intelligence.
TikTok's communities do more than host discussion; they surface trusted voices. Unlike traditional influencer discovery, where selection is often driven by follower counts, TikTok communities reveal creators whose authority is contextual.
Within gaming, for example, influence is earned through consistency, technical knowledge, and interaction with niche audiences. Social listening allows brands to map who actually drives conversation within a category, who generates meaningful engagement, and whose content is referenced or replicated by others. This enables partnerships rooted in relevance and trust rather than vanity metrics.

Monitoring a defined community provides a far more accurate picture of emerging behaviours than analysing platform-wide trends. In the #CleanTok space, for instance, trending hashtags often reflect popular content styles such as #sundayreset and #cleanwithme.

By analysing these signals, brands learn quickly how to show up in the TikTok space and how to approach influencer collaborations. This kind of insight can be also be particularly useful for product development, content strategy, and messaging calibration because it reflects lived behaviour rather than algorithmic amplification.
For brands, the real value of TikTok does not lie in chasing the next viral format, but in understanding the stable communities that consistently generate conversation, trust, and influence. These spaces provide durable insight into audience behaviour, clearer competitive benchmarks, and access to creators whose authority is grounded in relevance rather than reach. By applying social listening at the community level, organisations can move from reactive marketing to informed participation.
For a more detailed look at TikTok strategy, download our free TikTok Playbook for Brands.
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